Welcome to Stirling District Citizens Advice Bureau Ltd

Your free, confidential, independent and impartial advice

Contact our core volunteer led service

Access our services

If you need advice, information or guidance, Stirling District Citizens Advice Bureau Ltd is here for you. 

Contact our volunteer led service here: Email Us

Call us

01786 470239

Assessment of case

Monday - Thursday
10.00am - 12.30pm then 1.00pm - 3.00pm
Use our online support tools

Need help with extra income?

Through this benefits calculator you can check if you're missing out on funds that you may be entitled to, and other ways to save money on your outgoings.

Maximise your income & check your entitlement here

Our services

Whether you need advice about your money situation, want to make a complaint about faulty goods, or would like to talk to someone about tax credits, we’re here to give you clarity and a positive way to move forward.

Our trained advisers, both paid and voluntary, have vast experience in offering advice and guidance when you need it most. Let Stirling District Citizens Advice Bureau Ltd point you in the right direction.

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Benefits

Talk to us about issues with your benefits, or get information on tax credits and child benefit.

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Employment

We'll help you address all types of workplace problems, including issues with discrimination or redundancy.

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Debt and money

Discuss how to better manage your debt or get minet advice from our trained specialists.

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Housing

Get advice about mortgage difficulties, private sector tenancies or complaining about your neighbours.

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Law & Courts

Speak to us for guidance on a variety of legal matters, from legal aid and human rights, to civil court procedure.

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Family

Access support for a variety of family issues, from getting child maintenance to ending a relationship.

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Health

Find out how to make a complaint about healthcare, to understand your NHS patient rights or to discuss private healthcare.

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Consumer

We can guide you on making a complaint about faulty goods or bad service.

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Energy

We deliver energy advice in the frontline of the crisis food banks in Stirling & provide fuel poverty advice and support to enable people to take appropriate action to manage their fuel usage -– primarily fuel poverty, self disconnection, budgeting, fuel debt issues.

About our bureau

Stirling District Citizens Advice Bureau Ltd is here to offer free, impartial and confidential advice to the Stirling District. We deliver support and guidance on a range of topics, giving people the information they need to deal with any situation and improve their lives.

Learn more about us

Can we help you with your council tax?

Get help with your Council Tax

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Volunteering at the heart of the local community

If you’d like to give something back to the local community and gain some excellent skills while you’re at it, find out about volunteering opportunities with Stirling District Citizens Advice Bureau Ltd.

Volunteer now

Serving Scotland since 1939

Stirling District Citizens Advice Bureau Ltd is a member of Citizens Advice Scotland (CAS). CAS supports our bureau by providing management and fundraising expertise, plus resources like IT, tools and training. Citizens Advice Scotland is dedicated to empowering local communities and campaigning for change where it’s needed most.

The advice service we offer must always meet high national standards set by Citizens Advice Scotland. Our staff and volunteers undergo extensive training and have access to a wealth of resources, to provide you with the best quality, most up-to-date advice on a range of topics. At Stirling District Citizens Advice Bureau Ltd, you’ll receive a professional service, every single time.

About us