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Our organisation

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Our organisation

Stirling District Citizens Advice Bureau (CAB) Ltd is proud to be part of the Scottish Association of Citizens Advice Bureaux - a trusted national network of independent advice agencies committed to delivering free, confidential, and impartial advice to everyone in our community.

The Citizens Advice network in Scotland is guided by two core aims:

  • To ensure that no one suffers due to a lack of knowledge about their rights and responsibilities, or through an inability to communicate their needs effectively.
  • To shape and influence social policy and public services at both local and national levels through responsible, evidence-based advocacy.

At Stirling District CAB Ltd, we fully embrace these aims and incorporate them into every aspect of our work.

In addition, we are driven by our own distinct mission and vision:

Our Mission:
To empower people by providing them with the knowledge, support, and confidence they need to navigate life’s challenges and take control of their circumstances.

Our Vision:
A fair and inclusive society where everyone has access to the information and support, they need to lead secure, independent, and fulfilling lives.
Our values - accessibility, independence, inclusivity, and integrity – underpin how we engage with our community and deliver our services. We believe that when people are equipped with accurate information and treated with respect, they are better able to make informed decisions and improve their own lives.