As well as generalist advice, we also offer a range of specialist services.
Get advice
Get advice
How to contact our core volunteer led service & information about our other services
Face-to-face advice
Please note that our face-to-face advice is available by appointment only. You can either use the 'Contact Us' feature, or call 01786 470239 to be triaged. Home visits may be available to people who are housebound by virtue of sickness, disability or child care/caring commitments.
Outreach locations
Our outreach time/dates are updated weekly on Facebook, Instagram, and TikTok. Please keep an eye out for any changes.
If you have a home energy enquiry, contact our energy team direct at [email protected]
Have you tried our new Benefit and Budgeting calculator? You can complete this in your own time to check your benefit entitlement and complete an income/expenditure to show your spending trends. This can then be sent directly to an advisor if you need additional support.
If you are a council tenant you may also contact your Income Maximisation officer.
They can assist with issues relating to benefits support:
Income Maximisation Team
Email: [email protected]
Anyone within the Stirling Council area can also seek Money advice from Stirling Council
Stirling Council: 01786 404040
Money Advice Stirling - 01786 233528
Email: [email protected]
We are still on hand to provide our full range of services to council tenants if you decide to. We can also support you with a range of other advice areas, either through our volunteer-led service or our projects. Visit 'Our Services' for more details, or use the 'Contact Us' form.
Phone us
Give us a call to get advice on any issues or problems you’re facing, or to arrange an appointment at the bureau.
We can help with relatively simple issues over the phone, particularly if you’re looking for a quick answer to something straight-forward.
Email us
Send us an email with information about the issue you’re having and what type of advice you would like. Email is a useful way to contact us if you don't need an answer urgently. We’ll aim to get back to you within 10 operational days.
Self-help
Visit the Citizens Advice website for detailed information on a wide range of topics, including guidance on benefits, debt, money, work, housing and much more.
