Stirling CAB and community outreach locations (including Recovery Café’s and partner venues in Clackmannanshire)

£30,804 plus 5% employers’ contributory pension. Fixed Term contract to September 2027. Extension dependent on continuation funding.

About the Bureau

Our Bureau has been providing free, impartial advice since 1939, and continues to deliver an essential service, empowering local people to navigate the cost of living crisis and many other challenges. As an independent charity, this is only possible thanks to the support of our volunteers, including trustees.

We have grown and modernised in the past decade, launching a variety of projects and forming innovative partnerships. These have enabled us to expand and diversify our services, working in Stirling city centre, in rural outreach locations and co-located with partners, as well as providing advice by email and telephone. We work with partners ranging from NHS addiction and mental health services to local foodbanks.

Addiction and Recovery Advice Project Worker 

To provide specialist, trauma informed welfare benefits, money, debt, and housing advice to individuals affected by alcohol and substance use. Particularly those engaged with recovery Services in Clackmannanshire. 

The post focuses on reducing the practical and financial stressors that can function as barriers to recovery, including benefit insecurity, debt, housing instability, and fuel poverty. The role also supports recovery practitioners and partner agencies, enabling them to better support clients while maintaining their strong recovery focus. 

You will deliver assistance with DWP and Social Security Scotland paperwork, including assistance with gathering medical evidence, benefit applications, mandatory reconsiderations, and where appropriate, tribunal representation. 

Key Responsibilities 

• Deliver holistic CAB advice, information and casework support on benefits, money, debt, housing, and utilities, recognising the link between financial hardship, trauma, mental ill health, and addiction. 
• Provide immediate, practical, face to face support to clients attending recovery cafes or attending other support services. 
• Support clients with Universal Credit, Adult Disability Payment, Housing Costs, Utility bills, and Housing. 
• Assist clients to access and submit supporting medical and recovery evidence to DWP and Social Security Scotland. 
• Provide income maximisation, benefit checks, and financial capability support, including access to crisis support such as fuel vouchers, food banks, and grants. 
• To liaise with all partners within the Alcohol Drug Partnership (ADP) in Forth Valley to maintain and develop effective collaborative working relationships.
• To liaise with other agencies such as the local authority housing departments, mental health professionals and other agencies engaged in the recovery agenda and to work with these agencies towards the development of a seamless CAB advice service to the client.
• To work with the aforementioned agencies in the pursuit of a proactive, empowering, informing, and preventative approach to problems impair the recovery process.
• To develop and maintain referral procedures with the Forth Valley ADP and other relevant agencies.
• Maintain accurate, timely case records in line with CAB standards and funder requirements, 
• To assist in the provision of full project reports and analysis to the Forth Valley CAB Addiction Advice Services
• To be proactive in promoting the service, raising public awareness of the assistance available and encouraging people to seek assistance to
• To keep up to date with welfare reform, relative developments, and legislative changes
• To undertake such other duties as may reasonably be requested.

Accountability

• Attend supervision, appraisal and team meetings as required. 
• Attend annual appraisal.
• Attend Annual General Meeting and relevant training. 
• Appointment to this post is conditional on two satisfactory references and a PVG certificate.