Acts as the main point of contact and mentor for all advice volunteers seeking casework/advice support on Cost-of-Living driven enquiries. To support bureau based & remotely enabled volunteers to assist in the delivery of the core advice service. Provides advice support for remote & bureau-based volunteer workers particularly in relation to complex/crisis Cost-of-Living crises driven client enquiries. Provide advice for maximising income & support volunteer advisers in the provision of advice & assist people maximise their income by accessing such support as is available to them (e.g., benefits and grants). 

Ivaylo Todorov, Cost of Living Support Worker - [email protected]